homeshield direct

Protect your home appliances with us.

Rest easy knowing you're covered with HomeShield Direct.

Trusted by thousands of households across the UK.

certified engineers

We’re here to help.

With a network of qualified and registered engineers across the country, we're here to get you back up and running as soon as possible.

Talk to a real human.

A team of UK-based customer service personnel is available by freephone to answer any questions you may have.
"Spoke to the lovely Carla today. She was extremely knowledgeable about the company and she was reassuring about the legitimacy of the cover they provide."
- Vanessa C., Trustpilot review
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why homeshield direct

Quick repairs,
hassle-free replacements.

Knowledge
You’ll have access to a team of skilled engineers hand-picked to help customers when their appliances fail.
Understanding
We understand how integral home appliances are to everyday life. Even one day without a washing machine, cooker or fridge freezer can cause major disruption. So, no matter if your washing machine has stopped spinning, your oven won’t heat, or your TV is on the blink, we provide the means to get your life back to normal.
Guarantees
HomeShield Direct plans offer unlimited repairs with manufacturer-approved parts, and a brand-new replacement if your appliance can't be fixed.

Protecting an array of appliances from all major manufacturers.

Washing Machines
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Dishwashers
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Ovens
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Fridge-Freezers
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Tumble Dryers
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TVs, microwaves, and more
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Customers across the country trust HomeShield Direct.

4.97/5
“Helpful and considerate”
The person I spoke to was very helpful and explained everything to me very clearly and also gave me several options so I didn't feel pressured into making decisions.Would definitely recommend Home Shield
Susan F.
"Very efficient service."
Very efficient service, from first phone call to visit from engineer. Our electric hob was deemed beyond repair. Our insurance paid out in full. New hob purchased and fitted very quickly.
Margaret S.
"Excellent customer service"
I've just had a phone conversation with Krish, who called with an offer to insure my washing machine. Quite often I would have just said not jnterested as the opening line is often spoken quickly and pushy. But Krish was professional and explained excellently. Patient while I went asked questions. Very friendly with excellent interpersonal skills.
Sian C.
"Delighted with my experience"
Delighted with my experience with HomeShield Direct! They sorted me out with a new washing machine in no time at all and the lady I spoke to on the phone was very kind and patient.
Eric S.
trust homeshield direct

The appliance protection provider you can trust.

Talk to a real, UK-based staff member today to learn how HomeShield Direct can help you rest easier knowing your appliances are protected.