Rest easy with your
Appliance repairs, maintenance plans, and more.
Need a human?
You can click on the live chat bubble in the corner, call, or send us a message.
How can we help today?
I want to book an engineer.
Sorry to hear you have a faulty appliance! Give us a call at our 24-hour freephone line at 0800 0236178, and we’ll get things sorted for you. If you’d prefer, you can also contact us here for a call back.
How can I get a quote?
Just give us a quick call at 0800 0236178 or click the live chat icon in the corner to see what our team can save you!
What appliances do you cover?
Appliances We Protect
washing machines
cookers and hobs
fridge freezers
tumble dryers
chest freezers
American fridges
vacuum cleaners
Brands We Protect
What Our Customers Say

HomeShield Direct are life savers! When my washing machine began to leak, I expected to have to pay hundreds, but my protection plan saved me from a nasty bill.

- Angela Williamson

Brilliant company that keeps their word. I received brilliant service on all my repairs. The engineer also said he frequently hears this from other customers. I would highly recommend this company to anyone and cannot see myself being with anyone else.

- Peter Smith

I had an issue with my washing machine so called for an engineer. He arrived the next day and fixed it within minutes. I was able to do my washing again at no extra cost. Excellent service at such a competitive price. Quick to help and such friendly staff.

- Mary Quinn

Thank you very much for your help. Your customer service is outstanding, my new washing machine is great.

- Lee Prince

HomeShield Direct are great! I called late afternoon and had someone with me the next day. The man on the phone was nice and friendly. My cooker was too old to get parts, so they gave me a new one. My new one is so much better and this all happened within 4 days. I still cannot believe the speed of everything. I would definitely recommend using this company to anyone.

- Melissa Tomlinson

I couldn’t ask for more. I have used this company for 2 years now and have had 3 repairs from them, every repair has been fast, they have always sent good engineers that know exactly what they are doing.

- Mike Hall

Glenn was very professional and knew exactly what he was talking about, he fixed my appliance over the phone which saved so much time.

- Margaret Goldsmith

I have always found HomeShield Direct to be helpful, friendly and have cheap prices. I would have no hesitation in recommending their service to any of my friends or family.

- Bill Price

I spoke with a very polite man called Glenn, he got an engineer to come and fix my broken fridge freezer. Everything was quick and easy

- Andrea Jenkins

All in a day! My washing machine was leaking so I called HomeShield for an engineer, I lived close to the man I spoke with who said they may have a local engineer in the area that fixed his appliance. He called them, and they were at my house a couple hours later. My washer was fixed and works fine now. Absolutely amazing company would recommend to anyone.

- Patricia Brown